Studios

Policies and Procedures

Spa Policy

To achieve a soothing relaxing environment, and enhanced Spa experience of GlamaRich Studios, we kindly request that our guests observe our Spa Policies.


Appointments & Cancellations

Due to the popularity of our unique services, we highly recommend that you make a reservation in advance for any of our relaxing spa treatments.  However, we will always do our best to accommodate your requests.  You must be 18 years or older to make an appointment with the Spa, anyone under age 18 seeking a Spa service must have their parent/guardian book the appointmentand the parent/guardian must sign an informed consent document.

You can also email us to schedule an appointment.  Please complete the form on the "contact us" page.  We will reply within two business days.  The information you are providing here will not be sold or disclosed to any outside party.


The time needed for service(s) or Spa Package that you schedule is reserved exclusively for you.  Please arrive at least 15 minutes prior to your scheduled appointment time.  Late arrivals will result in a shortened serviceor appointment cancellation.  The fee for service will remain the same. 

We kindly ask clients for at least 24 hour notice prior to a cancellation.  No shows or cancellations made less than 24-hours from the scheduled service time will require a credit card to hold the next scheduled appointment. 


Children

Due to safety regulations, children are not permitted in our Spa or service rooms, unless they are receiving a service.  Please make appropriate arrangements for the care and safety of your children during your visit.


Confidentiality

The information gathered during consultation and other treatment visits will be used to formulate the personalized treatment and will not be shared with any other parties unless requested specifically by you, the client.


Additional Policies

We suggest for you to please leave your valuable items at home when doing your treatment.  We regret, but we will not be responsible for loss or damage of your personal items. 

Any sexual solicitations are not tolerated and will be reported to authorities.

Please remember that the room must be prepared and used for the next client and should be vacated after treatment upon completion of service within a reasonable amount of time.

We do not allow smoking inside the Spa.

When visiting or calling for your appointment, please make sure to notify our staff if you have any health conditions, limitations, allergies to medications or fruits, physical ailments, medications you are currently taking, or if you are pregnant. 

We also encourage for you to alert our therapist immediately for any discomfort during your treatment. 


What to Wear

Our services would be more convenient if you are free of restrictive clothes and jewelries.  If you are scheduled for spa facials or body treatments, you will be asked to put on a gown that will be provided for you.

If you are scheduled for a facial, we encourage for you to come in with no make up on.

We also suggest to please let us know if you are wearing contact lenses or using skin medications before doing your treatment.

If you are scheduled for Sugar Glow Treatment or Wrap treatment and have concerns or modesty, please wear a two piece bathing suit, otherwise you will be draped with a towel during the procedure.


Payments

We accept cash, most major credit cards and GlamaRich Gift Cards.